This is a service where you go online and order groceries and you go at a certain time to pick up the groceries from the Walmart that has this service. We have used this once, and it was FANTASTIC. The service was simple, we went online and entered in the search on the things we needed to get or things we wanted. We could see price on everything we were ordering, and when we got to check out, they offered us a chance to add anyting that we usually get, because we us the app to enter our groceries and I guess they got the information from there. We checked out and they told us if we need to make any changes we could until 1 am that night, or morning. We did have a change before that time and made it and when we got groceries it was all there. They even told us they substituted something for a different size and asked if it was alright, it was for us. The day we were to pick up groceries we got there and they had designated parking beside the building and had it marked with the number to call to let them know we were there. We called and they said it would be a little bit, to be honest we thought our cold stuff would be sitting out and going bad, but it wasn’t it was colder than when we go get these things ourselves. They also labeled the bags with stickers that said fragile, cold, and things like that. They were very careful with putting the groceries in our van, and also gave us a gift for first time shoppers, which was a surprise. This Walmart is a little farther than we would have drive but it saved us time and it is free, but when we got home our cold stuff was still cold and it felt good to just pick up groceries and then take them home to put away.
There would be somethings I would change that would be the website for one, I think they should let you see the picture of the item better so we can make sure we are getting the right item. We don’t remember what size of this we get or what oz of that we get. I think being able to see the bigger image instead of thumbnail would be better idea of what we are wanting to get.